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Account FAQs
(3)
What do I do if I forgot my password?
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
Common Questions
(15)
Who can raise funds on WonderWe?
Can WonderWe be used to raise money for a friend or family member?
What is WonderWe?
Is my donation tax deductible?
Where can I find an order confirmation for my donations?
Donor FAQs
(10)
Will my donation be seen by others on WonderWe?
Where can I see my donation history?
Where can I find an order confirmation for my donations?
Why is there an optional payment to WonderWe?
Do I need to create an account to make a donation?
Fundraising Tips
(4)
How do I email a personalized video to potential supporters?
How do I add a video to a campaign?
Photo Tips
What are the best ways to share my campaign?
Getting started
(5)
Which currencies are accepted by WonderWe?
I work for an organization. How do I launch a campaign for the organization?
How do I link to WePay?
How do I get the money I’ve raised?
Which payment gateways are used by WonderWe?
Organizer FAQs
(12)
I work for an organization. How do I launch a campaign for the organization?
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a We#code?
Which currencies are accepted by WonderWe?
Organizer Help
(5)
I work for an organization. How do I launch a campaign for the organization?
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
When should I report fraud?
Is the information I submit to make a donation secure?
Will my credit card information be stored?
Does WonderWe share my personal information?
How does WonderWe verify if campaigns are legitimate?
Stripe
(6)
Which currencies are accepted by WonderWe?
How to withdrawal money?
How to do I link my campaign to Stripe?
What is Stripe?
How long does it take for donations to show up on the campaign page?
WePay
(9)
What is WePay?
How do I link to WePay?
Why does WePay request my social security number?
WePay Trust Center FAQ
How long does it take for donations to show up on the campaign page?
WonderWe Overview
(6)
Who can raise funds on WonderWe?
How do I mention a user in a post and use #hashtag?
What is WonderWe?
How do I start using WonderWe social network?
What is the best email address to reach WonderWe?
