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Account FAQs(3)

  • What do I do if I forgot my password?
  • I no longer have access to the email address on my account.
  • I’ve created a new account, but haven’t been able to log in.

Common Questions(15)

  • Who can raise funds on WonderWe?
  • Can WonderWe be used to raise money for a friend or family member?
  • What is WonderWe?
  • Is my donation tax deductible?
  • Where can I find an order confirmation for my donations?

Donor FAQs(10)

  • Will my donation be seen by others on WonderWe?
  • Where can I see my donation history?
  • Where can I find an order confirmation for my donations?
  • Why is there an optional payment to WonderWe?
  • Do I need to create an account to make a donation?

Fundraising Tips(4)

  • How do I email a personalized video to potential supporters?
  • How do I add a video to a campaign?
  • Photo Tips
  • What are the best ways to share my campaign?

Getting started(5)

  • Which currencies are accepted by WonderWe?
  • I work for an organization. How do I launch a campaign for the organization?
  • How do I link to WePay?
  • How do I get the money I’ve raised?
  • Which payment gateways are used by WonderWe?

Organizer FAQs(12)

  • I work for an organization. How do I launch a campaign for the organization?
  • Who will contribute to my campaign?
  • What if my campaign ends and I want to continue fundraising?
  • What is a We#code?
  • Which currencies are accepted by WonderWe?

Organizer Help(5)

  • I work for an organization. How do I launch a campaign for the organization?
  • What should I do before I launch my campaign?
  • What should I do once my campaign is launched?
  • What should I do after I launch my campaign?
  • What are the best ways to share my campaign?

Photos and Videos(1)

  • I am unable to upload a picture.

Security(10)

  • When should I report fraud?
  • Is the information I submit to make a donation secure?
  • Will my credit card information be stored?
  • Does WonderWe share my personal information?
  • How does WonderWe verify if campaigns are legitimate?

Stripe(6)

  • Which currencies are accepted by WonderWe?
  • How to withdrawal money?
  • How to do I link my campaign to Stripe?
  • What is Stripe?
  • How long does it take for donations to show up on the campaign page?

WePay(9)

  • What is WePay?
  • How do I link to WePay?
  • Why does WePay request my social security number?
  • WePay Trust Center FAQ
  • How long does it take for donations to show up on the campaign page?

WonderWe Overview(6)

  • Who can raise funds on WonderWe?
  • How do I mention a user in a post and use #hashtag?
  • What is WonderWe?
  • How do I start using WonderWe social network?
  • What is the best email address to reach WonderWe?

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