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Account FAQs
(3)
What do I do if I forgot my password?
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
Common Questions
(15)
What are campaign Updates?
I work for an organization. How do I launch a campaign for the organization?
I’ve created a new account, but haven’t been able to log in.
Who can raise funds on WonderWe?
Can WonderWe be used to raise money for a friend or family member?
Donor FAQs
(10)
What do I do if my credit card was declined?
How do I know if my contribution was processed?
Is my donation tax deductible?
Will my donation be seen by others on WonderWe?
Where can I see my donation history?
Fundraising Tips
(4)
How do I add a video to a campaign?
Photo Tips
How do I email a personalized video to potential supporters?
What are the best ways to share my campaign?
Getting started
(5)
I work for an organization. How do I launch a campaign for the organization?
Which currencies are accepted by WonderWe?
How do I link to WePay?
How do I get the money I’ve raised?
Which payment gateways are used by WonderWe?
Organizer FAQs
(12)
Does WonderWe accept mobile donations?
What are campaign Updates?
I am unable to upload a picture.
I work for an organization. How do I launch a campaign for the organization?
Who will contribute to my campaign?
Organizer Help
(5)
I work for an organization. How do I launch a campaign for the organization?
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
Does WonderWe settle personal disputes?
Can law enforcement request information regarding campaigns from WonderWe?
Will law enforcement be shared information regarding my report of fraud?
When should I report fraud?
Is the information I submit to make a donation secure?
Stripe
(6)
How to do I link my campaign to Stripe?
What is Stripe?
Which currencies are accepted by WonderWe?
How to withdrawal money?
How long does it take for donations to show up on the campaign page?
WePay
(9)
What is WePay?
How do I link to WePay?
WePay Trust Center FAQ
Why does WePay request my social security number?
How long does it take for donations to show up on the campaign page?
WonderWe Overview
(6)
How do I start using WonderWe social network?
What is the best email address to reach WonderWe?
Can WonderWe be used to raise money for a friend or family member?
Who can raise funds on WonderWe?
How do I mention a user in a post and use #hashtag?
