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Account FAQs
(3)
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
What do I do if I forgot my password?
Common Questions
(15)
I work for an organization. How do I launch a campaign for the organization?
I’ve created a new account, but haven’t been able to log in.
Who can raise funds on WonderWe?
Can WonderWe be used to raise money for a friend or family member?
What is WonderWe?
Donor FAQs
(10)
How do I know if my contribution was processed?
Is my donation tax deductible?
Will my donation be seen by others on WonderWe?
Where can I see my donation history?
Where can I find an order confirmation for my donations?
Fundraising Tips
(4)
How do I add a video to a campaign?
Photo Tips
How do I email a personalized video to potential supporters?
What are the best ways to share my campaign?
Getting started
(5)
I work for an organization. How do I launch a campaign for the organization?
Which currencies are accepted by WonderWe?
How do I link to WePay?
How do I get the money I’ve raised?
Which payment gateways are used by WonderWe?
Organizer FAQs
(12)
What are campaign Updates?
I am unable to upload a picture.
I work for an organization. How do I launch a campaign for the organization?
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
Organizer Help
(5)
I work for an organization. How do I launch a campaign for the organization?
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
Can law enforcement request information regarding campaigns from WonderWe?
Will law enforcement be shared information regarding my report of fraud?
When should I report fraud?
Is the information I submit to make a donation secure?
Will my credit card information be stored?
Stripe
(6)
What is Stripe?
Which currencies are accepted by WonderWe?
How to withdrawal money?
How to do I link my campaign to Stripe?
How long does it take for donations to show up on the campaign page?
WePay
(9)
What is WePay?
How do I link to WePay?
Why does WePay request my social security number?
WePay Trust Center FAQ
How long does it take for donations to show up on the campaign page?
WonderWe Overview
(6)
What is the best email address to reach WonderWe?
Can WonderWe be used to raise money for a friend or family member?
Who can raise funds on WonderWe?
How do I mention a user in a post and use #hashtag?
What is WonderWe?
