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Account FAQs
(3)
What do I do if I forgot my password?
I no longer have access to the email address on my account.
I’ve created a new account, but haven’t been able to log in.
Common Questions
(15)
Where can I find an order confirmation for my donations?
Will my donation be seen by others on WonderWe?
How much of each donation does the beneficiary receive?
What do I do if I forgot my password?
Does WonderWe accept mobile donations?
Donor FAQs
(10)
Why is there an optional payment to WonderWe?
Do I need to create an account to make a donation?
How much of each donation does the beneficiary receive?
What do I do if my credit card was declined?
How do I know if my contribution was processed?
Fundraising Tips
(4)
How do I add a video to a campaign?
Photo Tips
How do I email a personalized video to potential supporters?
What are the best ways to share my campaign?
Getting started
(5)
I work for an organization. How do I launch a campaign for the organization?
Which currencies are accepted by WonderWe?
How do I link to WePay?
How do I get the money I’ve raised?
Which payment gateways are used by WonderWe?
Organizer FAQs
(12)
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a We#code?
Which currencies are accepted by WonderWe?
Can donors give on a monthly basis?
Organizer Help
(5)
I work for an organization. How do I launch a campaign for the organization?
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
How does WonderWe verify if campaigns are legitimate?
How do I report fraudulent campaigns?
Would I be able to create a private campaign?
Does WonderWe settle personal disputes?
Can law enforcement request information regarding campaigns from WonderWe?
Stripe
(6)
How to do I link my campaign to Stripe?
What is Stripe?
Which currencies are accepted by WonderWe?
How to withdrawal money?
How long does it take for donations to show up on the campaign page?
WePay
(9)
What is WePay?
How do I link to WePay?
WePay Trust Center FAQ
Why does WePay request my social security number?
How long does it take for donations to show up on the campaign page?
WonderWe Overview
(6)
How do I start using WonderWe social network?
What is the best email address to reach WonderWe?
Can WonderWe be used to raise money for a friend or family member?
Who can raise funds on WonderWe?
How do I mention a user in a post and use #hashtag?
