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Account FAQs
(3)
I’ve created a new account, but haven’t been able to log in.
What do I do if I forgot my password?
I no longer have access to the email address on my account.
Common Questions
(15)
I’ve created a new account, but haven’t been able to log in.
Who can raise funds on WonderWe?
Can WonderWe be used to raise money for a friend or family member?
What is WonderWe?
Is my donation tax deductible?
Donor FAQs
(10)
Is my donation tax deductible?
Will my donation be seen by others on WonderWe?
Where can I see my donation history?
Where can I find an order confirmation for my donations?
Why is there an optional payment to WonderWe?
Fundraising Tips
(4)
Photo Tips
How do I email a personalized video to potential supporters?
How do I add a video to a campaign?
What are the best ways to share my campaign?
Getting started
(5)
Which currencies are accepted by WonderWe?
I work for an organization. How do I launch a campaign for the organization?
How do I link to WePay?
How do I get the money I’ve raised?
Which payment gateways are used by WonderWe?
Organizer FAQs
(12)
I am unable to upload a picture.
I work for an organization. How do I launch a campaign for the organization?
Who will contribute to my campaign?
What if my campaign ends and I want to continue fundraising?
What is a We#code?
Organizer Help
(5)
I work for an organization. How do I launch a campaign for the organization?
What should I do before I launch my campaign?
What should I do once my campaign is launched?
What should I do after I launch my campaign?
What are the best ways to share my campaign?
Photos and Videos
(1)
I am unable to upload a picture.
Security
(10)
Will law enforcement be shared information regarding my report of fraud?
When should I report fraud?
Is the information I submit to make a donation secure?
Will my credit card information be stored?
Does WonderWe share my personal information?
Stripe
(6)
Which currencies are accepted by WonderWe?
How to withdrawal money?
How to do I link my campaign to Stripe?
What is Stripe?
How long does it take for donations to show up on the campaign page?
WePay
(9)
What is WePay?
How do I link to WePay?
Why does WePay request my social security number?
WePay Trust Center FAQ
How long does it take for donations to show up on the campaign page?
WonderWe Overview
(6)
Can WonderWe be used to raise money for a friend or family member?
Who can raise funds on WonderWe?
How do I mention a user in a post and use #hashtag?
What is WonderWe?
How do I start using WonderWe social network?
