Account FAQs

What do I do if I forgot my password?

If you forgot your password, click on the “Forgot password?” link on the log-in page. This will direct you to a page where you can put in the email address you used to create your account. We will send an email to that account with a link to reset your password.

I no longer have access to the email address on my account.

Try logging into WonderWe with the email address you used when creating your account. Once you’re logged in, be sure to edit your profile and change your email address under the Account tab. If you no longer have access to the email address on your account, and you’ve forgotten your password, we are unable to… Read More

I’ve created a new account, but haven’t been able to log in.

First, check to see if you have an account activation email in your inbox, or your junk or spam folders. When you sign up for an account, we send you an activation email with a button you have to click on to activate your account. You won’t be able to sign in until you’ve done… Read More